Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

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London Bi-Borough: digital disruption and transformation in SEND services

The Royal Borough of Kensington and Chelsea, and Westminster City Council, known as London’s Bi-Borough, adopted a collaborative approach to drive transformation in 2018 with the ambition of being the number one SEND service in the country; a target which has been accomplished.

Speech, Language and Communication Needs (SLCN) support for children in the Early Years

Ensuring children and families have access to support to enhance SLC development when a concern is raised is important. However, access to therapy services in Torbay is currently lengthy for families. Early timely support can enable children to ‘catch up’ with peers. A pathway of support has therefore been developed alongside Early Years Settings, Health Visitors and Children’s Centres.

How Hull is using tech to help children experiencing a change of social worker

Hull City Council has taken a dynamic approach to use digital technology to increase learning and improve service provision for children and young people.

Communication-friendly environments in the early years

The schools’ forum-funded Schools Support Partnership employs a Speech and Language Therapist working with Rutland Early Years settings, developing practitioners’ knowledge, understanding and confidence to support Speech Language and Communication skills.

Using behavioural insights to improve mental health for children and young people in the North East of England

Children and young people's mental health has been deteriorating increasingly fast since the COVID pandemic and has become a key area of concern for local authorities.

Sevenoaks District Council: Young person mentoring scheme

A pilot mentoring scheme for young people aged 11-18 living or attending school in the Sevenoaks district created in 2021, initially established in response to the effects of Covid-19 on the mental health of young people.

2 Matters: Evaluation of an award which promotes improved outcomes for North Tyneside’s vulnerable two year olds

The “2 Matters” award is an audit tool followed by face-to-face professional development over a period of several months. It offers support to all settings with provision for two-year-olds (schools, private and voluntary sector, and childminders).

Norfolk County Council’s high-performing Unaccompanied Asylum-Seeking Children team

Norfolk County Council has established a high-performing specialist county team that supports the emotional, cultural, health, social and educational needs of Unaccompanied Asylum-Seeking Children (UASC) who arrive in the county.

‘Doing it together’- closing the gap on speech, language and communication in the early years

North Tyneside Council's project to improve speech, language and communication in the early years of a child’s life has helped to reduce the gap between socio-economically disadvantaged children and their peers.

Wigan Metropolitan Borough Council – Developing a talent pipeline through T Level industry placements

#TeamWigan is creating opportunities for young people through the delivery of high quality industry placements