Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

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Safer Cyber – Tackling online harms in Durham

Faced with an increase in online crime and harm across a range of themes including extremism, the Safe Durham Partnership chose to adopt ‘Tackling and Preventing Cyber Enabled Crime’ as one of their six partnership priorities.

Barking and Dagenham Council – Giving victims and survivors control over where they live

In 2019, Barking and Dagenham set up the ‘Barking and Dagenham Domestic Abuse Commission’ (BDDAC) to examine the attitudes in the local community around domestic abuse, review the council’s service provision in response to domestic abuse and create a blueprint for other local authorities to follow.

Birmingham City Council: moving from 19 providers to one integrated service

Birmingham City Council has created an integrated substance misuse service after concern its previous approach was too fragmented.

Birmingham City Council: working with schools

Birmingham City Council and its partners have concentrated on mainstreaming Prevent across all relevant service areas and, in particular, in schools and has appointed a schools resilience adviser to help them address the Prevent agenda.

Brighton and Hove City Council – Creating inclusive and accessible services to support all victims and survivors

Brighton and Hove City Council have a diverse community with varying needs and have long valued engaging with victims and survivors to inform their domestic abuse service provision. In 2019/20, they wanted to ensure that their future local service provision would be truly inclusive of all victims and survivors.

Bristol City Council: building on past work

Under the previous Prevent regime Bristol established a successful partnership with the Muslim community called Building the Bridge. It is now redeveloping that scheme so it has a wider focus including setting up advisory groups to engage women and young people and tackle far-right extremism.

Calderdale Council: getting taxi drivers on board

Calderdale Council has worked with taxi drivers to maximise the reach of its Prevent work.  It has been able to recruit dedicated staff, including a Prevent coordinator. The focus for the future will be working with women and schools. Taxi drivers have a unique reach into society. Ferrying passengers around, they get to see and hear things that the statutory agencies never could.

Celebrating identity and supporting community cohesion in Luton

In a community as diverse as Luton, understanding cultural identity can be challenging, especially when there are those who seek to undermine community cohesion through a narrowing of that identity.

Central Bedfordshire Council – Making domestic abuse everyone’s business

In 2019, Central Bedfordshire identified that domestic abuse was part of a complex picture of need, with at least 30 per cent of all children’s services assessments carried out having an element of domestic abuse.

Chelmsford City Council – supporting the needs of victims and survivors locally

Chelmsford City Council implemented a local support hub for domestic abuse which co-located community safety, public protection, business compliance and housing with greater integration into public health and the local police.