A peer challenge offers you an in-depth look at your service and provides a critical friend's view of your weaknesses and opportunities.
Planning is a vital service within all local authorities. With the local plan delivering the longer term spatial aims for the area, to the planning committee as a very public "shop window" of decision making of the council, and the challenge of delivering homes and businesses now and in the future, making sure your service is functioning at its best is always helpful.
A planning peer challenge offers you an in-depth look at your service and provides a critical friend's view of your weaknesses and opportunities. It can be focused on specific elements of the service or across the whole service, used as a baseline for new Heads of service and for places thinking about the long-term health of their services or facing up to a new challenge.
The following five themes are the starting point but we will shape the process to fit your local circumstances.
- How well is your planning service supporting local priority outcomes?
- Is there a clear and locally-distinctive planning vision for the area together with a strategy that sets out how the council will address planning needs for sustainable communities, housing and the local economy?
- How will the council enable citizens and communities to shape their localities in a way that meets their needs and aspirations?
- Does the council provide a good service to users?
- How will the council work with other councils, agencies and communities to coordinate where necessary and work productively?
How it works
The challenge is tailored to meet the specific needs you have. The onsite phase of the challenge takes place over three days. The challenge will consist of the following stages:
- preparation of a position statement and timetable
- onsite work: principally interviews and discussion groups
- feedback on key findings and practical suggestions for accelerating improvement
- action planning session
- free follow up consultancy support.
The challenge team
We take a flexible approach so that we can bring together the right team for your council. The team will usually include:
- team leader – senior planning manager (head of service or director)
- member peer – senior councillor with planning experience
- officer peer – senior planning officer
- challenge manager – LGA manager.
Our peer challenge team members will always be experienced in planning services and local government.
A planning peer challenge will cost between £14,000 & 16,000.
What others say
Jan Britton, Chief Executive, Sandwell Council, October 2012:
"The peer challenge of Sandwell's planning service was one of the most useful reviews we've done this year. It helped us to validate the progress we've made since changing the service in 2009 and plan our next steps. It also drew our attention to some areas we hadn't previously considered.
The review was interesting and challenging – and the council team got almost as much from the process over the three days and the informal conversation, as they did from the written report at the end of the process. This is sector-led improvement as it should be."
Phil Mason, Head of Planning and Regeneration, Cornwall Council, October 2012:
"The peer challenge process was conducted by a highly professional team of experts in their respective fields. Workers and managers from all the agencies involved commented positively on the ‘critical friend' approach that was taken by the team. The quality of the dialogue with the team leader and team members was found to be really high and the continuous feedback approach was extremely helpful. We were able to shape the team and help select team members particularly appropriate for our individual needs.
The peer challenge has provided us with inspiration for improvements in particular areas of work and the team delivered some very concrete examples of the potential impact of some of their recommendations. The peer challenge has helped provide particular impetus to areas where we were looking to make improvements.
Cornwall Council has taken a proactive approach to the opportunities highlighted in our peer challenge. The team helped and advised on next steps, provided information so we can learn from other councils and facilitated a planning elected councillor conference. This was a very positive day and through this we have been helped to engage our wider membership. I am confident that with the help so far and ongoing support from the peer challenge team that there will be many positive changes to come."
Brad Fleet, Director of Development Services, Wiltshire Council, January 2012:
"The peer challenge was an extremely valuable and productive exercise. The challenge team were experienced in the service area they examined and their conclusions were both relevant and well focused. As a result, the feedback from the team was welcomed by both members and officers who agreed that the final recommendations were practical and would all improve service delivery, staff engagement and customer satisfaction.
I also felt that the process was collaborative and far less stressful for the staff involved than previous inspection regimes and because the challenge team offered tangible solutions and practical help, rather than simply listing areas of concern, the whole process was seen as supportive and helpful rather than another 'inspection'."
For further information about the Planning Peer Challenge, please contact your regional Principal Adviser.