Welcome to Comms Hub – our online resource to help you to develop and deliver more effective communications
In this unprecedented time, it has never been more important for councils to communicate effectively with a wide range of stakeholders: from residents and businesses to at risk groups and employees. Things are changing hour by hour and with each change comes a new demand for complex communications about COVID-19.
It has never been more important for councils to communicate effectively with residents, media, partners and employees.
Whether it’s to encourage greater self-service or to promote understanding of local priorities, effective communication has the power to engage communities, challenge misconception and help your council achieve its objectives.
Here you’ll find advice and guidance on communicating some key issues facing local government and examples of best practice from across our members.
This strategy will form the basis of all of the LGA's communications activity over the next three years
Coronavirus (COVID-19) communications support and templates
In this unprecedented time, it has never been more important for councils to communicate effectively with a wide range of stakeholders: from residents and businesses to at risk groups and employees. Things are changing hour by hour and with each change comes a new demand for complex communications about COVID-19.
COVID-19 communications
Following the initial response phase, councils are now adjusting to life with COVID-19. Effective communications and engagement is key to supporting and protecting residents, adjusting to new ways of living and working, rebuilding economies and managing local outbreaks.