This document aims to support directors and their senior team to develop proactive, protective strategies and capabilities to enhance the cyber resilience of their service; some recommendations are technical, some organisational and some are about your people.
Six key indicators are used to measure residents’ views of their local council. Respondents are also asked to indicate their level of satisfaction with nine council services. Other questions focus on perceptions of safety, trust in politicians and government, and media coverage of councils. Additional questions are occasionally asked.
In October and November 2023, the Local Government Association sent an online survey to all councils providing children’s social care in England. The purpose of the survey was to assess the frequency and costs arising from high-cost children’s social care placements, as well as to explore reasons why the costs of certain placements are particularly high.
Bringing empty homes back into use can play a key part of local strategies to meet housing need. Not only are empty homes a wasted resource, they are often the subject of complaints and frustration for communities.
Councillor mentoring undertaken by our cohort of councillor peers is an important part of our Sector Support programme funded by the UK Government. Our councillor mentoring helps councils and councillors to receive the support they need to deliver services to the public as effectively as possible.