Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

If you have a case study you'd like to share here, please get in touch. Please use our case study template when submitting a case study.

COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

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Devon, Plymouth, Torbay: VCSE Assembly

Devon, Plymouth and Torbay is developing a Voluntary, Community and Social Enterprise (VCSE) Assembly to support the sector and the wider strategic system.

Tameside Metropolitan Borough Council: Theatre Tracks - a project for cared for children in Tameside

Theatre Tracks is an innovative dance and drama project focusing on community safety themes which supports cared for children in Tameside.

Bath & North East Somerset Council: Cross-partner Community Wellbeing Hub

Bath and North East Somerset Council are continuing to mobilise their cross-partner Community Wellbeing Hub to support the most vulnerable residents, most recently addressing the pressures created by the cost of living crisis.

London Borough of Southwark: Partnering with the Money Adviser Network to reduce debts

Southwark Council partners with the Money Adviser Network, referring customers mainly for rent or council tax arrears. This provides immediate assistance, while building a picture of who in the borough is in particular need and plan support for the future.

Lewes District Food Partnership: Partnering with Lewes District Council to develop a food security strategy

Lewes District Council have recently committed to developing a district wide food security strategy, in conjunction with their Lewes District Food Partnership and Emergency Food Network.

Colchester Borough Council: Cost of living campaign targeted at street level

Colchester Borough Council launched a cost of living campaign in July 2022 to support the residents of Colchester who may be facing financial hardship through rising energy, food and fuel costs.

Improving local skills and knowledge in achieving zero carbon housing (City of York)

Embedding green and low carbon techniques in the local construction curriculum.

South Kesteven District Council: Customising COVID-19 ARG funding to support business growth, diversification & resilience

South Kesteven District Council allocated £1.2m of it’s Central Government ARG COVID-19 Grant Allocation to create a grant scheme based around supporting new and existing businesses to diversify and enable them to be more resilient in the future.

London Borough of Southwark: Step-by-Step

Step-by-Step is a Southwark Council initiative to test different approaches to managing debt to the Council – including council tax debt. Where residents volunteer to participate, the Council will immediately suspend all recovery and enforcement action for a period to allow arrangements to be set in place. Under the latest pilots, Step-by-Step also offers debtors access to free, independent debt advice available by phone or online.

Cost of living

Review of Temporary Accommodation Provision: working together to improving the availability of appropriate temporary accommodation across the county (Hertfordshire Property Partnership)

The objective of the project is to investigate the options available to local authorities in Hertfordshire to better meet the needs of families in temporary accommodation.