Case studies

Innovation in local government is about improving the lives of the people in our communities. Browse through our case studies to see the many innovative programmes councils are involved in.

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COVID-19 case studies

Councils are doing remarkable work to address the challenges brought by coronavirus. Good council practice related to the COVID-19 outbreak can be found on our dedicated web hub.

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Your search returned 1783 results

Lancaster City Council: A Local Plan for delivering climate adaptation and mitigation

Lancaster City Council declared a Climate Emergency in January 2019, at which point the Local Plan had been submitted and it was not possible to be significantly amended. The Local Plan was adopted in July 2020, and the Council immediately entered a Climate Emergency partial review to ensure that climate change mitigation and adaptation become fundamental to placemaking in the District.

Libraries of Sanctuary: Changing perceptions of refugees in Southampton

This case study explains how Southampton City Libraries became a Library of Sanctuary in October 2020. This case study explains how Southampton City Libraries became a Library of Sanctuary in October 2020. This case study forms part of the Culture Hub.

Reduce the dumping of waste bags, recycling items and bulky items on the streets of Westminster

From June 2021 – August 2021, the City of Westminster undertook a behavioural insights trial to test ways of reducing the dumping of waste bags and bulky items. Two new bin designs were tested. One design used, “biophilia”, which involves exposing people to images of nature to prime them to be more pro social. The other added “affect” to the bins by using playfully designed characters.

Cambridgeshire County Council and University College London: Procurement tools to measure and reduce carbon emissions

Delivery of net zero requires significant systemic change in the ways in which local authorities procure the goods and services they rely on. This project works to produce two tools to aid in scope 3 emissions reductions. Together these provide a standardised, transparent mechanism to measure emissions, along with a trajectory for best practice to effectively communicate the Council’s ambitions to its suppliers.

Cornwall Council and the University of Exeter: Climate Change and Health Adaptation Tool

The Climate Change and Health Tool is an evidence-based resource to support public sector institutions, initially in Cornwall, but with the hope that it can be rolled out nationwide. The model will provide evidence for decision-makers to focus beyond short-term outcomes and understand the potential implications of climate change mitigation and adaptation on health and the subsequent impacts across a broad range of sectors and services.

London Borough of Lambeth and London Southbank University: Retrofit Skills

Research was conducted by London Southbank University (LSBU) in partnership with Lambeth Council to understand the local retrofit supply chain and workforce in the two main retrofit channels: Public-Procured and Private-Purchased. The recommendations and outputs include a list of the roles and skills needed to 2030 and 2050, a stakeholder map of employers and supply chain, and what the council and other stakeholders should do to address gaps and barriers and optimise local benefits from the delivery of net zero retrofits.

Positive partnering with Community Foundation for Surrey

Surrey County Council has worked in creative and proactive ways to develop a strong partnership with the Community Foundation for Surrey (CFS) to ensure resources are used in the best way, duplication is avoided, respective strengths are utilised and ultimately benefits for Surrey’s communities are maximised.

Staffordshire OPE Steering Group: Codsall Community Hub

Joint investment in South Staffordshire’s headquarters enabling co-location of local services and specialist teams across the public, health, private and voluntary sectors.

Cumbria Chief Executives Group: Carlisle Sands

The co-location of health and leisure services in Carlisle and roll out of an integrated service across the county.

Applying behavioural insights to increase awareness and demand for sheltered housing

This research was used to develop communications to re-frame sheltered housing and to promote residents to ‘downsize’ into smaller properties. These were to be sent to council residents and evaluated using a Randomised Controlled Trial.